THE Bureau of Internal Revenue (BIR) said on Monday that it revised its digitalization roadmap for 2025-2028, which now consists of 27 digital transformation projects.
The Digital Transformation (DX) roadmap outlines plans for integrating new technologies and addressing future challenges, the BIR said in a revenue memorandum dated Nov. 5.
“As a result, the BIR recognized the need to establish a more comprehensive roadmap for its digital transformation efforts. This initiative aligns closely with the Ease of Paying Taxes (EoPT) Act,” the bureau said.
The BIR said the new DX Roadmap for 2025-2028 is structured around four pillars and eight core programs designed to improve revenue collection, strengthen governance and elevate the taxpayer experience.
The first pillar focuses on equipping employees with the necessary training and a restructuring of the organization, while the second pillar centers on upgrading the bureau’s information technology infrastructure to improve the digital experience for taxpayers and support data-driven decision making.
The third pillar aims to build a strong data governance and management framework while the fourth prioritizes improving digital services by enhancing current eServices and launching a single sign-on Integrated Taxpayer Portal. — Aubrey Rose A. Inosante
