Transportation Secretary Pete Buttigieg told airline CEOs that 24% of flights are delayed in the United States.
Buttigieg called the delays “unacceptable” in a letter sent to airline CEOs this week.
The Dallas Morning News reported:
US Transportation Secretary Pete Buttigieg told airlines this week that passengers are still seeing an “unacceptable” number of disruptions this summer, and he’s pushing carriers to better take care of travelers when flights are canceled and delayed.
The letter sent to airline CEOs said that 3.2% of flights had been canceled through the first six months of the year and 24% delayed. Complaints are still worse than they were pre-pandemic, too.
“As we approach an increase in air travel for the Labor Day holiday, I want to reiterate what you have heard me say often: Americans expect when they purchase an airline ticket they will arrive at their destination safely, reliably and affordably,” said Buttigieg’s letter to airline CEOs.
Here’s what the Department of Transportation is pushing airlines to do to better care for passengers amid heightened disruptions.
Buttigieg said the DOT is planning to launch an “interactive dashboard” for air passengers to access information on federal rules to protect passengers and the policies of each airline.
The dashboard is set to launch Sept. 2 on the Transportation Department’s aviation consumer protection website. It also will have links to each airline’s website for customers to find the information on their own.
Recall, more than 7,000 flights were canceled over Memorial Day weekend and thousands more were delayed over 4th of July weekend.
4th of July delays and cancelations were so bad that airline insiders dubbed it “Airmageddon.”
The thousands of cancelations and delays last month came as hundreds of Delta pilots were picketing nationwide in addition to staffing shortages due to Covid vaccine mandates.
Meanwhile, Biden’s Transportation Secretary Pete Buttigieg was busy attacking the private airline industry.
Instead of actually solving the ongoing problem plaguing the US airline industry, Pete Buttigieg told disgruntled travelers they are entitled to a prompt refund if their flight gets canceled.
Flight canceled? You are entitled to a prompt refund.
Learn more about your rights at our Consumer Protection site. https://t.co/SuUOobh3St
— Secretary Pete Buttigieg (@SecretaryPete) July 2, 2022